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Privacy Policy

Last Updated: 2 June 2026

1. Introduction

Welcome to Seamstress Room ("we", "our", "us"). We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit Seamstress Room, contact us, book appointments, purchase products, or use our services.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

2. Data Controller

Seamstress Room
Unit 4, Park View
Charleville, Co. Cork
P56 PK27, Ireland

Email: theseamstressroom@mail.com

Phone: 087 146 1771

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

3. Information We Collect

We may collect the following types of personal information:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Appointment booking details

  • Measurements required for tailoring or dressmaking services

  • Order and payment information

  • Communications you send to us

 

Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data

  • Cookies and analytics information

4. How We Use Your Information

We use your personal information to:

  • Provide tailoring, alteration, dressmaking, laundry, ironing and related services

  • Process and fulfil orders

  • Manage appointment bookings

  • Respond to enquiries

  • Communicate about orders and services

  • Improve our website and customer experience

  • Comply with legal and regulatory obligations

  • Prevent fraud and protect our business

5. Legal Basis for Processing

Under GDPR, we process personal data on the following legal grounds:

Contractual Necessity

To provide services, process orders, and manage bookings.

Legitimate Interests

To improve our services, maintain website security, and manage our business.

Consent

Where you subscribe to marketing communications or accept non-essential cookies.

Legal Obligations

Where we are required to retain records for tax, accounting, or legal purposes.

6. Online Shop Payments

Payments may be processed by third-party payment providers.

We do not store full payment card information on our systems.

Please refer to the privacy policies of the relevant payment providers for details on how they process your information.

7. Marketing Communications

If you opt in, we may send:

  • Promotions

  • News about services

  • Special offers

  • Product updates

You can withdraw your consent or unsubscribe at any time by contacting us or using the unsubscribe link included in marketing emails.

8. Cookies

Our website may use cookies to:

  • Ensure website functionality

  • Remember user preferences

  • Analyse website traffic

  • Improve performance

You may manage cookie preferences through your browser settings.

Where required by law, non-essential cookies will only be used after obtaining your consent.

9. Sharing Your Information

We do not sell personal information.

We may share information with trusted third parties including:

  • Payment processors

  • Website hosting providers

  • IT support providers

  • Delivery and courier services

  • Professional advisers

  • Government or regulatory authorities where legally required

All third parties are required to handle your information securely and lawfully.

10. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services

  • Meet legal obligations

  • Resolve disputes

  • Maintain business records

Where data is no longer required, it will be securely deleted or anonymised.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

However, no method of transmission over the internet can be guaranteed to be completely secure.

12. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with a supervisory authority

In Ireland, complaints may be made to:

Data Protection Commission

You can contact us first and we will do our best to resolve any concerns.

13. Third-Party Links

Our website may contain links to external websites, including social media platforms.

We are not responsible for the privacy practices of those third-party websites and encourage you to review their privacy policies.

14. Children's Privacy

Our services are not directed at children under 16 years of age.

We do not knowingly collect personal information from children without appropriate parental consent.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last Updated" date.

16. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact:

Seamstress Room
Unit 4, Park View
Charleville, Co. Cork
P56 PK27, Ireland

Email: theseamstressroom@mail.com

Phone: 087 146 1771

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